Privacy Policy

The Aura by Sanaya is operated from India. Our platform is available globally.

For any privacy-related questions, contact us at team@regulatewithaura.com.

We use your data to:

• Provide and personalise your membership experience
• Give you access to tools, content, AI features, and platform resources
• Process payments and send billing communications
• Respond to your support queries
• Send updates, new content announcements, and programme communications
• Send marketing emails where you have opted in — you may unsubscribe at any time
• Improve our platform, tools, content, and user experience
• Maintain platform safety, security, and functionality
• Comply with applicable legal obligations

We process your personal data on the following grounds:

• Contract: to deliver the membership you have purchased
• Consent: for optional marketing communications
• Legitimate interests: to operate, maintain, secure, and improve Aura
• Legal obligation: where required under Indian law or other applicable laws

We do not sell your personal data. Ever.

We may share limited data with:

• Payment processors, such as Razorpay or Stripe, to handle transactions
• Platform and infrastructure providers who help us deliver the service, such as hosting, email delivery, analytics, and customer support tools
• AI and technology service providers that help power platform features, including AI responses, journaling tools, personalised support, and related functionality
• Legal authorities when required by law

All third-party providers are expected to use appropriate safeguards and are only permitted to use your data for the purposes we specify.

By using Aura from outside India, you understand that your information may be processed and stored in India or in other countries where our service providers operate. Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such processing.

We retain your data for as long as your membership is active and for a reasonable period thereafter, or as required by applicable law. You can request deletion of your data at any time — please see Your Rights below.

We use cookies to personalise your experience, understand how the platform is used, and improve functionality. You can manage cookie settings through your browser. Disabling some cookies may affect certain features.

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to any inaccurate information
• Request deletion of your data
• Withdraw consent for marketing at any time by clicking unsubscribe or emailing us
• Lodge a complaint with the relevant data protection authority in your country, where applicable

To exercise any of these rights, email team@regulatewithaura.com.

We take your security seriously and use appropriate technical and organisational measures to protect your personal data. No transmission over the internet is completely secure, so if you ever suspect unauthorised access to your account, please contact us immediately.

Aura is designed primarily for women aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has provided personal information, we will delete it promptly.

Where Aura includes access to community spaces, group chats, live sessions, or forums, please be mindful that information you choose to share may be visible to other members in that space. You should not share another member's personal story, image, voice, screenshots, or private contribution outside the platform without their explicit consent.

We may update this Privacy Policy from time to time. When we make material changes, we will let you know via email or a notice on the platform. Continued use of Aura after any changes constitutes acceptance of the updated policy.